Taxi line app goes live amid graft procurement scandal

The Maldives Transport and Contracting Company (MTCC) has launched the mobile application for the government's taxi service, allowing passengers to book rides through a dedicated platform.

The government-operated taxi service, managed by MTCC, was launched on April 2. Initially, bookings were accepted through a hotline, with a web-based booking platform introduced later.

MTCC announced on Tuesday that the Taxi Line application is now available for download through Apple's App Store.

The company said arrangements are being made to make the application available on Google Play for Android users. Until then, Android users can continue to book rides through the MTL web application or by calling the service hotline on 1655.

The application offers several payment options, including an in-app wallet, card payments and QR code payments.

Under the wallet system, users can transfer funds from their bank accounts and use the balance to pay for journeys. Customers choosing to pay by card must complete payment before the trip begins, while QR code payments can be made upon reaching the destination.

The application also includes a number of features commonly found on ride-hailing platforms, including:

The launch comes amid allegations regarding the procurement of the application.

Prior to the introduction of the taxi service, claims emerged that a contract valued at MVR 13 million had been awarded to develop the application without a competitive bidding process.

The allegations raised concerns over the procurement process and whether proper procedures had been followed.

MTCC has not publicly commented on the claims.

President Dr Mohamed Muizzu was previously asked whether he was aware of the allegations surrounding the development of the application. At the time, he said he had no knowledge of the matter.

The government taxi service was introduced as part of efforts to provide a state-operated transport option in the Greater Malé region.